Business of Law (Presented by National Organization of Social Security Claimants’ Representatives)

Carrie Burton
Emily Cooper
David Camp
Carrie Burton | Midwest Disability
Emily Cooper | Cooper Law
David Camp | NOSSCR
On-Demand: November 7, 2025

1 hour CLE

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Program Summary

This practical and engaging panel focused on the operational side of running a successful law practice—covering everything from staffing to systems. Panelists shared candid insights into what it takes to build and maintain a law firm that is not only effective in advocacy but also efficient as a business.

Discussion topics included best practices for hiring and letting go of staff, strategies for preserving institutional knowledge during transitions, and methods for training new team members in a way that promotes both productivity and retention. The panel also delved into the nuts and bolts of firm management, comparing tools and technologies that streamline operations—such as case management and intake software, communication platforms, and phone systems.

Attendees walked away with practical takeaways on how to strengthen the infrastructure of their firms, improve workflow, and create a sustainable and well-supported practice environment. The conversation balanced real-world examples with actionable advice, offering something valuable for firms of all sizes.

Key topics to be discussed:

  • Staffing, Training, and Preserving Institutional Knowledge
  • Systems, Tools, and Technologies for Efficient Firm Operations
  • Building Sustainable Workflows and Managing a Successful Practice

This course is co-sponsored with myLawCLE.

Closed-captioning available

Speakers

Carrie Burton | Midwest Disability

Carrie Burton is a partner with Midwest Disability. She has been practicing Social Security disability law for 13 years. Carrie also serves as co-chair of the Minnesota Social Security section. While her primary focus in Social Security law, Carrie also practices immigration law focusing on asylum cases. Carrie lives downtown Minneapolis and spends her free time training a very naughty puppy.

 

Emily Cooper | Cooper Law

In her 24 years of practice Emily has seen cases from all sides and represented a wide variety of client types. Her practice has included complex litigation issues, trials and evidentiary hearings, as well as alternative dispute resolution and settlement strategy. She brings this knowledge to her case work and focuses on family law and social security disability claims at Cooper Law. As the managing partner, Emily works hard to assure that all cases are handled professionally and with personal attention and care.

 

David Camp | National Organization of Social Security Claimants’ Representatives

David Camp is the CEO of 162 Strategies, advising select clients on disability government affairs policy. He serves NOSSCR as our Senior Policy Advisor and General Counsel.
Previously, David served as NOSSCR’s CEO after many years on NOSSCR’s Board of Directors (including as President from 2021 through 2023). David led NOSSCR’s transition to a new home in Washington, with an emphasis on advocacy and expanded member services.

David began his career at a legal services program, before serving as clerk to Missouri’s first disabled Supreme Court justice. In private practice, David represented disabled claimants for more than 25 years, focusing on service to the homeless. He operated a firm while handling cases administratively and before federal courts in the 6th, 7th, and 8th Circuits.

David is a member of the National Academy of Social Insurance, the Editorial Advisory Committee for West’s Social Security Reporting Service, and author of both “Current Social Security News” and “Social Security Claims and Procedures” for Westlaw. He founded the Administrative Law Committee for the Bar Association of Metropolitan St. Louis, and is a Past President of the Missouri Lawyers Trust Account Foundation. He is a recipient of the Social Security Region 7 Commissioner’s Public Service Award, and NOSSCR’s Sweeney Award for Distinguished Service honoring his work litigating an end to the Secret ALJ Policy.

Agenda

I. Staffing, Training, and Preserving Institutional Knowledge | 3:00pm – 3:20pm

II. Systems, Tools, and Technologies for Efficient Firm Operations | 3:20pm – 3:40pm

III. Building Sustainable Workflows and Managing a Successful Practice | 3:40pm – 4:00pm

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